Terms of Service.
These terms govern the rental of NOLO power banks at our stations across Mallorca. By tapping to pay and taking a power bank, you accept them.
1. The service
NOLO provides self-service power-bank rental. You borrow a charged power bank from any station and return it to any NOLO station on the island. No app and no account are required.
2. Price
- A flat €3 per hour. The first hour and every hour after are charged at the same rate.
- The daily total is capped at €18.
- If a power bank is not returned within 48 hours, a one-time fee of €36 applies and the power bank is yours to keep.
- There is no unlock fee and no subscription. The price shown on the station is the price you pay.
3. Payment
Payment is taken by Stripe via contactless card, Apple Pay or Google Pay at the station. We do not store your card details. An authorisation may be held at the start of a rental and settled on return.
4. Returns, loss and damage
Return the power bank to any free slot at any NOLO station; the rental clock stops the moment it is seated. You are responsible for the power bank while it is in your possession. The €36 fee after 48 hours covers a power bank kept or lost.
5. No refunds
Completed rentals are non-refundable. If a station malfunctions or you are charged in error, contact hola@nolosharing.com and we will make it right.
6. Liability
NOLO is not liable for damage to your device arising from misuse of cables or third-party hardware. Nothing in these terms limits rights you have as a consumer under Spanish and EU law.
7. Governing law
These terms are governed by Spanish law, with the consumer protections of the buyer's place of residence preserved where applicable.